Return, Refund, and Cancellation Policy Return If you want to return your iPhone or iPad for another configuration or different quality then contact us directly. We will guide you through the steps. Your wireless service agreement and any associated payments are your responsibility. Do not send your purchase back unless our team authorizes it. Refund As customer satisfaction is our topmost priority hence a refund is initiated right at the moment you receive your item After you submit your cancellation request, we start processing your refund. How your return is handled depends on your initial mode of payment. Your refunds for purchases made with a credit or debit card will be processed within 15 working days and the amount will be delivered to the respective bank. If you have any queries regarding the refund policy feel free to contact us. Cancellation All orders can be canceled prior to the shipment. If the company has made an investment in the order then it can’t be canceled anymore. Orders of repaired parts, IC, or semiconductor devices can’t be canceled. After giving the approval of repair or completion of the inspection your order can’t be canceled, you are obliged to pay the amount for a forced cancellation.